Powered by the sun (and ethics)
Maintaining Sustainable Practices
Embracing Environmental Responsibility
We have donated thousands of trees and are active members with RMI’s sustainability peer group.
We always receive our orders in a very timely manner, and are consistently happy with the final products! Customer service has always been fantastic as well.
The Strategic Factory Team is comprised of a mighty force of experts when it comes to marketing our non-profit initiatives. From an online storefront, to digital strategies, to old-fashioned direct mail pieces, they work together seamlessly to understand our audiences and deliver a smart, comprehensive solution for reaching them. The team is invested in our mission and plays a critical role in our fundraising success.
My experience working with Strategic Factory has been nothing but positive. They are incredibly flexible and will work with you to make your storefront customized to fit your needs as a business. They have excellent customer service and are there for us when we need a quick turnaround on a project and always put their best work forward. Their team works to make my life easier and make our storefront as seamless as possible for both parties. And not to mention, all the high-quality swag and signage they have provided us
Strategic Factory is simply the best! The variety of product and quality of work is always on point, but what really keeps me coming back is the customer service. I consistently request rush orders and the team always delivers without fail or suggesting that I get items to them sooner. They understand my needs and simply care about delivering a good product. I’ve even sent artwork for print and they brought to my attention an error, which is not their responsibility. They are always looking out for the customer and go above and beyond. Special thanks to Brooks, Stacie, Sean, Wade, Melanie and the entire Traffic Team!
“I’ve had nothing but great experiences with all the staff I’ve had contact with. Amy Whitten was super kind and helpful! Linda Howell was also very helpful when I was attempting to reorder an item for last year. I hope you continue to have staff that is very helpful and kind!”
The team went above and beyond when an order for business cards with next day delivery was lost with UPS. They printed a new batch early the next morning and had a driver meet our sales executive at the conference that same morning before it opened. I was very impressed at the responsiveness throughout the whole process and the quick thinking of your staff to ensure we still had our business cards for the conference. That level of service will keep us coming back for future business.
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Let's Make Something Great
For over 25 years, Strategic Factory has been a family-owned industry leader in Maryland, offering only the best in service and craftsmanship in a variety of products and solutions.