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Frequently Asked Questions
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Is there suggested attire?
With over 40,000 square feet of production in addition to our office space, we recommend wearing closed-toe shoes so you can explore the building to its fullest while complying with safety codes.
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Testimonials
We always receive our orders in a very timely manner, and are consistently happy with the final products! Customer service has always been fantastic as well.
The Strategic Factory Team is comprised of a mighty force of experts when it comes to marketing our non-profit initiatives. From an online storefront, to digital strategies, to old-fashioned direct mail pieces, they work together seamlessly to understand our audiences and deliver a smart, comprehensive solution for reaching them. The team is invested in our mission and plays a critical role in our fundraising success.
My experience working with Strategic Factory has been nothing but positive. They are incredibly flexible and will work with you to make your storefront customized to fit your needs as a business. They have excellent customer service and are there for us when we need a quick turnaround on a project and always put their best work forward. Their team works to make my life easier and make our storefront as seamless as possible for both parties. And not to mention, all the high-quality swag and signage they have provided us
Strategic Factory is simply the best! The variety of product and quality of work is always on point, but what really keeps me coming back is the customer service. I consistently request rush orders and the team always delivers without fail or suggesting that I get items to them sooner. They understand my needs and simply care about delivering a good product. I’ve even sent artwork for print and they brought to my attention an error, which is not their responsibility. They are always looking out for the customer and go above and beyond. Special thanks to Brooks, Stacie, Sean, Wade, Melanie and the entire Traffic Team!
“As a customer service company ourselves, we can appreciate what goes into it having a successful product and company. We applaud you.”
“The finished product was exactly what I had envisioned.”
Let's Make Something Great
For over 25 years, Strategic Factory has been a family-owned industry leader in Maryland, offering only the best in service and craftsmanship in a variety of products and solutions.