Customer Relationships | Strategic Factory

Give Your Customers Service They Love

Love is in the air. There’s just something about this time of year. Valentine’s Day, for most, is a day to show those close to you that you truly care. You may not think of it in the same way,...

For retail businesses, the holidays offer ample opportunity to boost sales with increased marketing efforts. Other businesses may struggle with ways to take advantage of this festive season. Think...

You Had Me at Hello

You’ve heard it before. You never have a second chance to make a first impression. Think about the first time you did business with a company. If you had a bad experience, you may not give them...

Leaves have just started turning and that means your thoughts should be turning to what you’ll be doing for your customers this holiday season. Getting a personalized thank you card from your...

It’s Never Too Late to Show Some Love

How does this happen every year? This holiday sneaks up on so many of us and it can be a make-or-break day in some relationships. Yes. It’s Valentine’s Day again and time to show those we love...

Pepsi Says “No” to the Super Bowl

Cindy Crawford has the day off. Justin Timberlake will be safe. Bob Dylan won’t urge us to stay forever young. The Doritos crystal ball says that Pepsi will be taking a different approach this...

Get Inside Their Heads

There was an accident. All of the sudden Mel Gibson had the power to hear everything women were thinking in the movie “What Women Want.” Wouldn’t you like to get inside the heads of your...

Don’t hate, appreciate.

Thank you. Two simple words that show you appreciate what someone else has done for you. As a business you are nothing without your clients and letting them know you appreciate them is critical, but...