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LeBron James: Marketing Genius?

There have been a lot of questions in the NBA this summer with several stars becoming free agents. Arguably the biggest question has been where will LeBron James go? While the rest of the stars had...

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Get to Know Your Customers

What would your world be like without customers? Some may have answered, “a lot easier!” But truth of the matter, without customers you wouldn’t be in business very long. Customer service has...

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Where Has the Time Gone

Seems like we were just getting through New Year’s weekend and now this week we turn our calendars to the second half of 2010. On July 1 we celebrate Second Half of the Year Day. It’s a holiday...

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Bigger Isn’t Always Better

Have you ever met someone who was trying to be something they weren’t? We all know the computer nerd who tried to act like a jock in high school. While sometimes it works out for them, often we...

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Improve Your Communication Skills

One of the most important aspects of any relationship is effective communication. That especially holds true with any customer relationships. June marks the celebration of Effective Communication...

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